A more normal motor retail market has returned after the record profitability of the post-Covid years. Car dealerships are redoubling their focus on customer experience and can use the data now available to them to make well informed decisions. But rising costs, higher interest rates, new market entrants, agency model and regulatory changes are creating a shifting landscape. Overlay this with the march of AI, which has the potential to reshape staffing and operations and retailers need to look further ahead than ever before.

The sector is having to rethink how it operates to embrace the transition to electric vehicles, what this means in terms of the relationship between manufacturers and dealerships and the impact on staff, servicing and used car sales. All while managing the day to day running of the business and ensuring a seamless customer experience across digital platforms and in-person.

Insights and hot topics for motor retailers

Key trends and analysis

We work very closely with the motor retail sector. Our experts regularly speak at industry webinars and events. One of the leading auditors and advisers in the UK, we work with businesses ranging from single site car dealerships to large privately owned and listed groups. We regularly carry out research and publish reports so that we can understand and respond to the trends and developments in the motor retail sector. Our relationships with key industry stakeholders and our audits of the AM Awards all contribute to our knowledge and ability to help you enhance efficiency and protect profit.

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You can have an experienced and passionate adviser by your side as you take on the challenges faced by your dealership business. Whether you are investing, seeking operational efficiencies, new acquisitions, struggling with recruitment and retention, reviewing your approach to tax or simply hoping to improve cashflow and working capital, you will find the expertise you need in our team.

We are already helping many businesses like yours and we are confident that we can help you achieve your goals.

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